Security Dispatch
Make security guard dispatching specific to each client
The flexible framework of the Dispatch module can be used to create controlled workflows that are tailored to the unique security needs of your stakeholders. This includes the ability to establish task-specific reporting requirements as well as site-specific instructions per job type. With the help of these features, you can deliver a personalized service while streamlining your dispatch procedure and saving time. They combine the best aspects of automation and customization. To manage the timeline for completing tasks, set up timed alerts and align them with your SLA. The outcome is a dispatch service that accurately reflects the priorities of your stakeholders.
Dispatching security guards
With all the factors involved in dispatching a guard to a specific location, it can be challenging to adhere to dispatch SLAs. The Service Dispatch module of Askari makes sure you’re allocating the closest guard to the alerted site and monitors SLA times.
Real-time incident reporting to officers
To save time matching guards to duties, set up automated incident alerts to on-duty, available security officers. With simple-to-send dispatch updates, you can ensure that your security staff is well informed about the task at hand. It is simple for your officers to move between statuses in a workflow thanks to customizable emails and push notifications that help them. These features help you achieve your service goals by enabling precision in your dispatch operations.
Monitoring your dispatch operations in real time
Askari Real-time tracking will ensure that no incident gets unreported and that urgent circumstances are handled quickly. Set warning and alert thresholds for various statuses to ensure vigilance and dispatch with ease. Provide real-time status, location, and ETA of security personnel. You can report on job type, account, user, priority, date, month, year, day of the week, and hours per day using the information gathered. This gives you the opportunity to offer proactive service recommendations to enhance the mobile security of your stakeholders.
